Madison Core Labs is a state-of-the-art full-service independent clinical laboratory, and we are currently seeking Mobile Phlebotomy Dispatcher to join our team! We are passionate about what we do and delight in providing excellent service that will make positive changes in the lives of those we serve. Our facility is located in Huntsville, Alabama which has been named as the third Best Place to Live by U.S. News & World Report for 2021-2022.

FLSA: Full-Time | Non-Exempt | Hourly

The Dispatcher will have dispatch, asset tracking, and scheduling experience within the medical/health care industry. This position works under the supervision of the Director of Long-Term Care.

Responsibilities:

  • Enter patient information and laboratory orders into dispatch software
  • Act as liaison with client and mobile phlebotomists
  • Respond to client inquiries regarding results and dispatch status of phlebotomists
  • Monitor flow of assets, routes, times, and workload activity
  • Monitor daily mobile phlebotomist activities to ensure that they are on schedule
  • Communicate with client, vendors, dispatch team, and courier on a daily basis regarding changes and activities
  • Good customer service skills with clients and patients at all times
  • Maintain daily records and logs as required

Minimum Qualifications:

  • High school diploma/GED required
  • 5+ experience in healthcare (long-term care setting preferred)
  • Prior experience utilizing a PBX or digital multi-line phone system required

Compensation:

  • Hourly compensation commensurate to experience.
  • Medical, Dental, Vision Insurance, Short and Long-Term Disability, Term Life, AD&D Insurance, PTO, 401k, Direct Deposit, bonus is possible, opportunities for advancement are available.

Background check and drug test required. Equal Opportunity/Affirmative Action Employer/DFWP/Tobacco Free.

Madison Core Laboratories, LLC is an Equal Employment Opportunity (EEO) and Affirmative Action employer. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.