Madison Core Labs is a state-of-the-art, full-service independent clinical laboratory. We are passionate about what we do and are dedicated to providing excellent service that will make positive changes in the lives of those we serve.

We are currently seeking an experienced Receptionist to join our team. This role acts as the first point of contact for clients and office visitors both in-person and via the telephone. The position is critical in maintaining a welcoming entrance to the business office and provides security for the office suite ensuring no visitor enters without an escort.

Job Status: Full-Time | Non-Exempt | Hourly

Responsibilities of the Receptionist include:

  • Act as the first point of contact for clients and office visitors.
  • Maintain a welcoming entrance to the business office.
  • Direct visitors appropriately through the office and maintain security.
  • Maintains security by following procedures, monitoring sign-in sheets, and issuing visitor badges.
  • Manage PBX phone system switchboard, forward calls to appropriate departments and people, take messages and monitor call queues.
  • Maintain orderliness of front office area, conference rooms, and other shared spaces. All spaces should look clean, neat, and tidy.
  • Coordinate deliveries and shipments.
  • Process mail. Ensure outgoing mail is collected daily and has the proper postage.
  • Provide support in scanning and electronically filing large amounts of documents.
  • Assist HR in preparing for orientation setup, new hire welcome gifts, etc.
  • Anticipate the needs of others to ensure a seamless and positive experience.
  • Provides backup administrative support for Executive Assistant/Office Administrator.
  • Other duties as directed.

Skills and Abilities:

  • Detail-oriented, organized, and motivated
  • Superior Customer Service Skills
  • A positive “can-do” attitude
  • Demonstrates a high level of initiative, and works independently and cooperatively with others
  • Familiar with handling PHI

Competitive benefits package including Medical, Dental, Vision Insurance, Life, AD&D, Short and Long-Term Disability, PTO, 401K with match, and Direct Deposit. Opportunities for advancement are available. Compensation commensurate with experience.

Background check and drug test required. Equal Opportunity/Affirmative Action Employer/DFWP/Tobacco Free. All candidates considered may be required to participate in the company's hiring assessment(s).

Madison Core Laboratories, LLC is an Equal Employment Opportunity (EEO) and Affirmative Action employer. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. If you need accommodation for any part of the employment process because of a medical condition or disability, please call (256) 850-0075 to let us know the nature of your request.